Managing the unexpected : resilient performance in an age of uncertainty /
Weick, Karl E.
Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe. - 2nd ed. - San Francisco : Jossey-Bass, c2007. - xii, 194 p. : ill., map; 24 cm.
Includes bibliographical references (p. 161-185) and index.
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully.
9780787996499 (cloth)
2007024496
Crisis management.
Leadership.
Industrial management.
658.405 / WEI
Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe. - 2nd ed. - San Francisco : Jossey-Bass, c2007. - xii, 194 p. : ill., map; 24 cm.
Includes bibliographical references (p. 161-185) and index.
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully.
9780787996499 (cloth)
2007024496
Crisis management.
Leadership.
Industrial management.
658.405 / WEI