TY - BOOK AU - Cichy,Ronald F. AU - Hickey,Philip J. TI - Managing service in food and beverage operations SN - 9780866123587 U1 - 647.95068 22 PY - 2012/// CY - Lansing, Mich. PB - American Hotel & Lodging Educational Institute KW - Food service management N1 - Includes bibliographical references and index ER -