TY - BOOK AU - Guffey,Mary Ellen AU - Rhodes ,Kathleen AU - Rogin,Patricia TI - Business communication: Process and product SN - 0176073337 U1 - 651.7 PY - 1999/// CY - Toronto PB - ITP Nelson KW - Business writing KW - English language KW - Business english KW - Business communication N1 - Includes appendix and index ER -