Business communication :  process and product / 
Prepared by James M. Dubinsky, and Mary, Ellen Guffey. 
 - 5th ed. 
 - Australia :  Thompson South Western,  c2006. 
 - viii, 276 p. :  ill. ;  28 cm 
<br/><br/> Includes appendix 
<br/><br/><label>ISBN: </label>0324303416 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>Dewey Class. No.: </label>651.7  / DUB