TY - BOOK AU - Eisenberg,Eric M. AU - Goodall,H.Lloyd TI - Organizational communication: balancing creativity and constraint SN - 0312201753 U1 - 658.48 21 PY - 2001/// CY - Boston PB - Bedford/St. Martin's KW - Communication in organizations N1 - Includes bibliographical references (p. 357-382) and indexes ER -