Weick, Karl E. <br/><br/>
Managing the unexpected :  resilient performance in an age of uncertainty / 
Karl E. Weick, Kathleen M. Sutcliffe. 
 - 2nd ed. 
 - San Francisco :  Jossey-Bass,  c2007. 
 - xii, 194 p. :  ill., map;  24 cm. 
<br/><br/>Includes bibliographical references (p. 161-185) and index. 
<br/><br/>Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully. 
<br/><br/><label>ISBN: </label>9780787996499 (cloth) 
<br/><br/><label>LCCN: </label>2007024496 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Leadership.<br/>Industrial management.
<br/><br/><label>Dewey Class. No.: </label>658.405  / WEI