TY  - BOOK
AU  - Weick,Karl E.
AU  - Sutcliffe,Kathleen M.
TI  - Managing the unexpected: resilient performance in an age of uncertainty 
SN  - 9780787996499 (cloth)
U1  - 658.405 22
PY  - 2007///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Crisis management
KW  - Leadership
KW  - Industrial management
N1  - Includes bibliographical references (p. 161-185) and index; Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully
UR  - http://www.loc.gov/catdir/toc/ecip0720/2007024496.html
UR  - http://www.loc.gov/catdir/enhancements/fy0827/2007024496-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0827/2007024496-d.html
ER  -