TY - BOOK AU - Krizan,A.C. AU - Merrier,Patricia AU - Jones,Carol Larson TI - Business communication SN - 0324272251 U1 - 658.453 PY - 2005/// CY - Mason, Ohio PB - Thomson/South-Western KW - Business communication N1 - Includes bibliographical references (p. 642) and index UR - http://www.loc.gov/catdir/toc/fy045/2003110012.html ER -