TY - BOOK AU - Balzer-Riley,Julia W. TI - Communication in nursing SN - 9780323046763 (pbk. : alk. paper) U1 - WY 87 PY - 2008/// CY - St. Louis, Mo. PB - Mosby/Elsevier KW - Nurse and patient KW - Interpersonal communication N1 - Includes bibliographical references and index ER -