TY - BOOK AU - Thill,John V. AU - Bovée,Courtland L. TI - Excellence in business communication SN - 013141965X AV - HF5718.2.U6 T45 2005 U1 - 658.4 22 PY - 2005///] CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Business communication KW - United States KW - Case studies N1 - Includes bibliographical references (p. R1-R10) and indexes ER -