Locker, Kitty O. Business and administrative communication / Kitty O. Locker, Donna S. Kienzler. - 8th ed. - Boston : McGraw-Hill, c2008. - xxxi, 701 p. : col. ill., map ; 28 cm. Includes indexes. ISBN: 9780073525037 Subjects--Topical Terms: Business communication.Communication in management. Dewey Class. No.: 651.7 / LOC