00503nam a22001697a 4500 20250704091124.0 250704b |||||||| |||| 00| 0 eng d 1560524855 None 658.8 LAN Langevin, Roger G. 14434 Customer focus : a strategy for success / Roger G. Langevin London : Crisp Publications ; c1998 x, 99p. : ill. ; 22 cm. Includes bibliographic references ddc BOOK 6290 6290 0 0 ddc 0 0 MAIN MAIN OS 2025-07-04 0 658.8 LAN 2020-0931 2025-07-04 09:12:13 2025-07-04 BOOK