000 01076cam a2200277 a 4500
001 4493193
005 20200724154354.0
008 980619s1998 nyua 000 0 eng
010 _a 97097003
020 _a0449002829
040 _aDLC
_cDLC
_dDLC
082 0 0 _a650.13
_221
_bBYH
100 1 _aByham, William C.
_93712
245 1 0 _aZapp! :
_bthe lightning of empowerment : how to improve productivity, quality, and employee satisfaction /
_cWilliam C. Byham with Jeff Cox.
250 _aRev. Ballantine books ed.
260 _aNew York :
_bBallantine Pub. Group,
_c1998.
300 _aix, 212 p. :
_bill. ;
_c21 cm.
650 0 _aEmployee empowerment.
_93713
650 0 _aCommunication in management.
_93714
650 0 _aInterpersonal relations.
_93715
700 1 _aCox, Jeff,
_d1951-
_93716
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0601/97097003-d.html
906 _a7
_bcbc
_corignew
_d2
_eopcn
_f19
_gy-gencatlg
942 _2ddc
_cBOOK
999 _c1613
_d1613