Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe.
Material type: TextPublication details: San Francisco : Jossey-Bass, c2007.Edition: 2nd edDescription: xii, 194 p. : ill., map; 24 cmISBN:- 9780787996499 (cloth)
- 658.405 22 WEI
Item type | Current library | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | Main Library | Open Shelves | 658.405 WEI (Browse shelf(Opens below)) | Available | 2020-2816 |
Includes bibliographical references (p. 161-185) and index.
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully.
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