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Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe.

By: Contributor(s): Material type: TextTextPublication details: San Francisco : Jossey-Bass, c2007.Edition: 2nd edDescription: xii, 194 p. : ill., map; 24 cmISBN:
  • 9780787996499 (cloth)
Subject(s): DDC classification:
  • 658.405 22 WEI
Online resources:
Contents:
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully.
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Includes bibliographical references (p. 161-185) and index.

Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully.

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